Responsible Gambling at Ice Casino

At Ice Casino we believe gambling should be entertainment, and nothing else. For the vast majority of players in Denmark, that is exactly what it is: a fun and exciting leisure activity. But we are also aware that for some, gambling can develop into a problem, which is why we take responsible gambling seriously. On this page you'll find the tools we provide, advice on keeping play healthy, and information about where to get help if you need it.

Responsible gambling is about control. It is about playing for money you can afford to do without, setting limits in advance, and knowing when it's time for a break. We have built a range of features into the platform that help you with exactly this, so you always stay in charge.

We give you concrete tools to manage your play, so you can set the boundaries before you get started. These features are free to use and can be adjusted from your account.

• Deposit limits: set a cap on how much you can deposit daily, weekly or monthly.
• Playing time limits: restrict how long you spend on the platform in a given period.
• Break from play: take a shorter cooling-off period if you need to step back.
• Self-exclusion: close your access for a longer period if you want a more marked break.

These limits take effect immediately, and we recommend that you set them from the start, while you are thinking clearly, rather than in the heat of the moment. It is a simple but effective way to keep play within safe boundaries.

It can be hard to see for yourself when gambling is shifting from entertainment to something more burdensome. That is why it is worth knowing some of the signs to watch out for. Are you playing for money you really can't afford to lose? Are you trying to win back lost money by playing more? Are you spending more time or money than you had planned? Is gambling affecting your mood, your work or your relationships?

If you recognise one or more of these patterns, it is a good time to take a break and use the tools we offer. Acknowledging it early makes a big difference, and there is no shame in setting limits or seeking help.

If you need support, help is available, and you don't have to face it alone. In Denmark, organisations like Center for Ludomani and StopSpillet offer free and confidential counselling to both players and relatives. They can guide you further, no matter where you are in the process.

You are also always welcome to contact our customer service via live chat if you have questions about the tools we offer, or need help setting limits on your account. Remember that Ice Casino is exclusively for people over 18 years of age, and that gambling should never be a way to solve financial problems. Play with care, set your limits, and keep it fun.